What are the possible statuses of my policy?
SUPPORT
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MY POLICIES
View all your policies and documents at any time and from anywhere.
All the information on your insurance coverage and all your data in one place.
SUPPORT
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MANAGE YOUR REIMBURSEMENTS
Place claims and send documentation through the app quickly and easily.
What are the possible statuses of my policy?
What happens when I send my claim/reimbursement?
Can I change my email address once I have purchased a policy?
Which documents do I need to attach to make a claim or request a reimbursement?
Will IATI manage my claims/reimbursements?
Can I modify all of my personal data?
What action can I take according to the status of my policy?
If I contact Customer service, will the insurer answer me directly?
What is my file number?
Where can I find the documents for my policy?
When I select the option “call the Helpline”, who am I talking to?
Are there any extra costs when calling the Helpline/Customer service? Via phone or internet